Issued Patents 2021
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10887463 | Method of using multi-dimensional presence model to manage call-center agent load | Doug Leavitt, Ricardo V. Oliveira | 2021-01-05 |
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10887463 | Method of using multi-dimensional presence model to manage call-center agent load | Doug Leavitt, Ricardo V. Oliveira | 2021-01-05 |