Issued Patents 2021
Showing 1–4 of 4 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11212390 | Interaction based suitable channel selection for queued customers | Jibin George, Sandeep Goynar, Harsimran Jeet Singh | 2021-12-28 |
| 11076045 | Communication session hold time management in a contact center | Niraj Riswadkar, Mayura Nene | 2021-07-27 |
| 11025776 | Interaction determined auto-answer time | Jibin George, Sandeep Goynar, Harsimran Jeet Singh | 2021-06-01 |
| 10992808 | Upfront customer time consideration along with optimized agent desktop in a contact center | Rahul Vyas | 2021-04-27 |