Issued Patents 2021
Showing 1–10 of 10 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11176461 | System and method for managing routing of customer calls to agents | — | 2021-11-16 |
| 11164236 | Systems and methods for assessing needs | Gareth Ross | 2021-11-02 |
| 11146685 | System and method for automatically assigning a customer call to an agent | — | 2021-10-12 |
| 11128737 | Data model monitoring system | Adam Fox, Xiangdong Gu, Xiaomin Lin, Hayley Carlotto | 2021-09-21 |
| 11062807 | Systems and methods for determining biometric parameters using non-invasive techniques | Gareth Ross | 2021-07-13 |
| 10997506 | System and method for managing routing of customer calls to agents | — | 2021-05-04 |
| 10984330 | System and method for managing customer call-backs | — | 2021-04-20 |
| 10937035 | Systems and methods for a multi-tiered fraud alert review | — | 2021-03-02 |
| 10909463 | System and method for managing routing of customer calls to agents | — | 2021-02-02 |
| 10902065 | Systems and methods for computational risk scoring based upon machine learning | Michael Bessey, Marc Maier | 2021-01-26 |