| 11212391 |
Intelligent call handling and routing based on numbering plan area code |
— |
2021-12-28 |
| 11206202 |
Analysis of system conditions from endpoint status information |
Bryan R. Martin |
2021-12-21 |
| 11196866 |
Apparatuses and methods involving a contact center virtual agent |
Arunim Samat, Vijai Gandikota, Manu Mukerji |
2021-12-07 |
| 11184320 |
NAT traversal in VoIP communication system |
— |
2021-11-23 |
| 11146596 |
Client-specific control of shared telecommunications services |
— |
2021-10-12 |
| 11128595 |
Customized telecommunication monitoring and alerts using a high-level programming interface |
— |
2021-09-21 |
| 11115537 |
Template-based management of telecommunications services |
— |
2021-09-07 |
| 11102348 |
User-configurable recording of VoIP calls |
— |
2021-08-24 |
| 11082564 |
User configurable routing of VoIP calls |
Bryan R. Martin, Garth Judge |
2021-08-03 |
| 11057436 |
System and method for monitoring computing servers for possible unauthorized access |
Bryan R. Martin, Qing Zhao |
2021-07-06 |
| 11044365 |
Multi-level programming/data sets with decoupling VoIP communications interface |
— |
2021-06-22 |
| 11044360 |
Dynamic direction of incoming calls |
Garth Judge, Bryan R. Martin |
2021-06-22 |
| 11044363 |
Customization of alerts using telecommunications services |
— |
2021-06-22 |
| 10999651 |
Customization of emergency notifications for telecommunications services |
— |
2021-05-04 |
| 10999429 |
Region-based bridging of calls using client-specific control and revised caller identifiers |
Mehdi Salour, Oisin Glynn, Ona Stewart |
2021-05-04 |
| 10992813 |
Routing of calls based on analysis of digital voice data in a data-communications server system |
Bryan R. Martin |
2021-04-27 |
| 10965666 |
Multiple-factor authentication |
— |
2021-03-30 |
| 10951484 |
Customized call model generation and analytics using a high-level programming interface |
— |
2021-03-16 |
| 10944862 |
Region-based connecting of calls using client-specific control and provisioned numbers |
Mehdi Salour, Oisin Glynn, Ona Stewart |
2021-03-09 |
| 10904395 |
Template-based configuration and management of telecommunications services |
— |
2021-01-26 |
| 10904394 |
Remote management of VoIP device contact lists |
Ruiqiang Huang, Garth Judge |
2021-01-26 |