Issued Patents 2021
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11206227 | Customer care training using chatbots | Rama Kalyani T. Akkiraju, Jalal U. Mahmud, Anbang Xu | 2021-12-21 |
| 11190464 | Customer care training using chatbots | Rama Kalyani T. Akkiraju, Jalal U. Mahmud, Anbang Xu | 2021-11-30 |
| 11037563 | Recommending a dialog act using model-based textual analysis | Rama Kalyani T. Akkiraju, Mansurul Bhuiyan, Pritam S. Gundecha, Jalal U. Mahmud, Shereen Oraby +2 more | 2021-06-15 |