Issued Patents 2021
Showing 1–6 of 6 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11201966 | Interactive voice response system with a real time conversation scoring module | Christopher Keith Restorff, Joshua Maki, Emad Noorizadeh, Jie Zhang Nissel | 2021-12-14 |
| 11144846 | Complex human-computer interactions | Ashwini Patil, Priyank R. Shah, Ravisha Andar | 2021-10-12 |
| 11115530 | Integration of human agent and automated tools for interactive voice response (IVR) systems | Ravisha Andar, Ashwini Patil, Priyank R. Shah | 2021-09-07 |
| 11050885 | Call interception heuristics | Saahithi Chillara, Ravisha Andar | 2021-06-29 |
| 10999434 | Artificial intelligence (“AI”) integration with live chat | Ravisha Andar, Sushil Golani, Ashwini Patil, Priyank R. Shah, Pavan Chayanam +1 more | 2021-05-04 |
| 10951720 | Multi-channel cognitive resource platform | Kevin T. Cole, Alicia C. Jones-McFadden, Sushil Golani, Caitlin Chrisman Bullock, Dariane Katinka Hunt +5 more | 2021-03-16 |