Issued Patents 2021
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10999440 | Method to augment routing delivery systems with intuitive human knowledge, expertise, and iterative artificial intelligence and machine learning in contact center environments | Kevin Archer, Dwayne W. Ockel, Roger I. Krimstock, Gregory P. Schin | 2021-05-04 |