Issued Patents 2020
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10554817 | Automation of contact workflow and automated service agents in contact center system | Pasquale DeMaio, Kevan Mah, Juliana Saussy, Naji S. Shafi | 2020-02-04 |
| 10547747 | Configurable natural language contact flow | Saket Agarwal, Pasquale DeMaio, Jon R. Jay, Jaswinder Singh Randhawa, Nihal Chand Jain | 2020-01-28 |