Issued Patents 2019
Showing 1–10 of 10 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10477024 | Dynamic resource allocation | Eric Smith, John McChesney TenEyck, Jr., Gregory Yarbrough | 2019-11-12 |
| 10477014 | Rapid data access | Eric Smith, John McChesney TenEyck, Jr., Gregory Yarbrough | 2019-11-12 |
| 10440180 | Learning based metric determination for service sessions | Gregory Yarbrough, Bipin Chadha, John McChesney TenEyck, Jr., Eric Smith | 2019-10-08 |
| 10432892 | Systems and methods for integrating and conducting video sessions | Enrique Tamayo, Nicole Calderon, Wesley Purcell, Luis Mireles, Felisa Flores +5 more | 2019-10-01 |
| 10389874 | Methods and systems for multiple channel authentication | Anthony Scott Farnsworth, Zakery Layne Johnson, Joshua S. Kerr, Eric Smith, Charles Lee Oakes, III +8 more | 2019-08-20 |
| 10334099 | Media forked application system in call centers | Greg Yarbrough, Eric Smith | 2019-06-25 |
| 10264118 | Application triggered media control | Greg Yarbrough, Eric Smith | 2019-04-16 |
| 10263981 | Public authentication systems and methods | Bharat Prasad, Charles Lee Oakes, III, Gunjan C. Vijayvergia, Thomas Bret Buckingham | 2019-04-16 |
| 10178233 | Multimedia network transposition | Susan Blake, Frederick Eugene Diehl, Jr., Jerry Scott Beene, Michael Sjolander | 2019-01-08 |
| 10171671 | Customer service call routing and/or scheduling system and method | Bharat Prasad, Gunjan C. Vijayvergia | 2019-01-01 |