Issued Patents 2019
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10498834 | Method and apparatus for facilitating stateless representation of interaction flow states | Matthew Oshry, Ravali Devarapalli | 2019-12-03 |
| 10332514 | Using multiple modality input to feedback context for natural language understanding | John Bain, Robert Chambers, Karen M. Cross, Michael Kim, Nick Gedge +4 more | 2019-06-25 |
| 10257353 | Method and apparatus for diverting callers to web sessions | Patrick Nguyen, Matthew Oshry | 2019-04-09 |