Issued Patents 2019
Showing 1–8 of 8 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10523604 | Mobile dashboard for automated contact center testing | Alok Kulkarni, Gavin Sansom | 2019-12-31 |
| 10469418 | Automated contact center customer mobile device client infrastructure testing | — | 2019-11-05 |
| 10447848 | System and method for reliable call recording testing and proprietary customer information retrieval | Brian Scott Chapman | 2019-10-15 |
| 10367764 | System and method for automated contact center agent workstation testing | — | 2019-07-30 |
| 10326880 | System and method for integrated CX-AX contact center testing | Alok Kulkarni | 2019-06-18 |
| 10291776 | Interactive voice response system crawler | Alok Kulkarni, Ian Ng, Thomas Fejes | 2019-05-14 |
| 10268571 | System and method for automated thin client contact center agent desktop testing | Alok Kulkarni | 2019-04-23 |
| 10230836 | System and method for automated voice quality testing | Alok Kulkarni | 2019-03-12 |