Issued Patents 2018
Showing 1–5 of 5 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10097644 | Method for connecting a user with an agent based on workflow stages of a workflow dynamically created using a workflow template | Anthony G. Shrader, William T. Cumberland | 2018-10-09 |
| 10044866 | Method for connecting users with agents based on user values dynamically determined according to a set of rules or algorithms | Anthony G. Shrader, William T. Cumberland | 2018-08-07 |
| 10009759 | Method and system for enabling and activating a functionality of an electronic device | Kenneth D. Tuchman, Henry D. Truong | 2018-06-26 |
| 9990635 | Methods for providing cross-vendor support services | Kenneth D. Tuchman, Henry D. Truong, Alan B. Rahn | 2018-06-05 |
| 9924033 | Method for collecting data using a user interaction event-driven data collection system | Anthony G. Shrader, William T. Cumberland | 2018-03-20 |