Issued Patents 2017
Showing 1–8 of 8 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9820014 | Location-based movie identification systems and methods | Erika Nelson Kessenger | 2017-11-14 |
| 9686413 | Conference call information sharing via interaction with social networking data | Michael J. Moore | 2017-06-20 |
| 9635154 | Real-time monitoring of caller experience for a group of steps in a call flow | James Elwood Milro | 2017-04-25 |
| 9628618 | System, method and computer readable medium for call center management | Michael J. Moore, Anne Marie Giles, Denise Ann Mallory, Erika Nelson Kessenger, Claire Denise Matt | 2017-04-18 |
| 9628613 | Real-time monitoring of caller experience in a call flow | James Elwood Milroy | 2017-04-18 |
| 9609136 | Call steering in a call center system | Michael T. Mateer | 2017-03-28 |
| 9552339 | Method and apparatus of processing data displayed on a mobile station interface based on user preferences | Erika Nelson Kessenger | 2017-01-24 |
| 9553842 | Method and apparatus of processing social networking-based user input information | Aaron Scott Fisher, Silke Maren Witt-Ehsani | 2017-01-24 |