Issued Patents 2016
Showing 1–13 of 13 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9503578 | Script logic viewing | Jereomy K. Frum, Gregory Stuart Cardin, Terry Jay Brooke | 2016-11-22 |
| 9413881 | Identifying recorded call data segments of interest | James K. Boutcher, David Scheet | 2016-08-09 |
| 9386137 | Identifying recorded call data segments of interest | David Scheet, James K. Boutcher | 2016-07-05 |
| 9313330 | Identifying recorded call data segments of interest | James K. Boutcher, David Scheet | 2016-04-12 |
| 9307076 | Method and apparatus of providing a mobile phone notification service | Jennie Dawn Hanson, James K. Boutcher | 2016-04-05 |
| 9300809 | Performing automated event services to registered end users | Michael T. Mateer, Chad David Hendren | 2016-03-29 |
| 9294890 | Intercepting and processing received short message service (SMS) messages to provide an automated response | James K. Boutcher, Adam Caldwell | 2016-03-22 |
| 9285965 | Script logic graphical mapping | Anthony Mathew Stach, Jereomy K. Frum | 2016-03-15 |
| 9264549 | Short messaging service, apparatus, method, and computer program | Steven Gass, James K. Boutcher, Myron P. Sojka | 2016-02-16 |
| 9258181 | Managing agent login to multiple conference call bridges | Kevin Peter Pierson, Larry Trent Larson, Timothy Wayne Starbuck, James K. Andrews, II, Anthony Mathew Stach | 2016-02-09 |
| 9256879 | Method and apparatus of providing live support service in a notification system | James K. Boutcher | 2016-02-09 |
| 9232059 | Method and apparatus of processing caller responses | James K. Boutcher, David Scheet, Daniel E. Smith | 2016-01-05 |
| 9232373 | Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support service | Adam Caldwell, James K. Boutcher | 2016-01-05 |