Issued Patents 2016
Showing 1–6 of 6 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9432511 | Method and system of searching for communications for playback or analysis | Kelly Conway, Douglas Brown, Christopher Danson | 2016-08-30 |
| 9407768 | Methods and system for analyzing multichannel electronic communication data | Kelly Conway, Christopher Danson, Douglas Brown, Roger Warford, Melissa Moore +1 more | 2016-08-02 |
| 9398157 | Optimized predictive routing and methods | Kelly Conway, Douglas Brown, Michael Glen Gates, William Duane Skeen, Brendan Joyce +1 more | 2016-07-19 |
| 9390706 | Personality-based intelligent personal assistant system and methods | Christopher Danson | 2016-07-12 |
| 9357071 | Method and system for analyzing a communication by applying a behavioral model thereto | Kelly Conway, Keene Hedges Capers, Christopher Danson, Douglas Brown, Roger Warford +1 more | 2016-05-31 |
| 9270826 | System for automatically routing a communication | Kelly Conway, Christopher Danson, Douglas Brown | 2016-02-23 |