Issued Patents 2016
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9495963 | Script compliance and agent feedback | Jill M. Vacek | 2016-11-15 |
| 9299341 | Script compliance using speech recognition and compilation and transmission of voice and text records to clients | Jill M. Vacek | 2016-03-29 |
| 9253329 | Services via a conference bridge | Myron P. Sojka, Hendryanto Rilantono, Mark Steven Jarzynka, Gregory Stuart Cardin, Bernard Roubaud | 2016-02-02 |
| 9232058 | System, method, and computer readable media for confirmation and verification of shipping address data associated with a transaction | Jill M. Vacek, Hendryanto Rilantono, Mahmood S. Akhwand | 2016-01-05 |