Issued Patents 2016
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9386151 | System and method for replacing hold-time with a call-back in a contact center environment | Shai Berger, Jason P. Bigue | 2016-07-05 |
| 9288316 | System and method for eliminating hold-time in phone calls | Shai Berger, Jason P. Bigue | 2016-03-15 |
| 9270817 | Method for determining the on-hold status in a call | Jason P. Bigue, Shai Berger | 2016-02-23 |