Issued Patents 2016
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9479802 | Applied automatic demographic analysis | Hisao Chang, Bernard S. Renger, Michael Johnston | 2016-10-25 |
| 9412364 | Enhanced accuracy for speech recognition grammars | Steven H. Lewis, Sivaprasad Shankarnarayan, Lan Zhang | 2016-08-09 |
| 9361880 | System and method for recognizing speech with dialect grammars | Gregory Pulz, Steven H. Lewis, Lan Zhang | 2016-06-07 |
| 9357068 | System and method for prompt modification based on caller hang ups in IVRs | Steven H. Lewis, Gregory Pulz, Lan Zhang | 2016-05-31 |
| 9338295 | Dynamic modification of automated communication systems | Gregory Pulz, Lan Zhang | 2016-05-10 |