Issued Patents 2016
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9305299 | System, method, and computer program for proactively identifying and addressing customer needs | Joseph Patrick O'Hara, Shanmugam Chinnappa Gounder | 2016-04-05 |
| 9307085 | System, method, and computer program for predicting at least one reason for a current call received from a customer | Greg Verego, Joseph Patrick O'Hara | 2016-04-05 |