Issued Patents 2011
Showing 1–8 of 8 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8085907 | Dynamic control of voice mail delivery sequence | — | 2011-12-27 |
| 8073112 | Method and system to manage multiple IVRs | Naveen Narayan | 2011-12-06 |
| 8050930 | Telephone voice command enabled computer administration method and system | Naveen Narayan | 2011-11-01 |
| 8027842 | Service for providing speaker voice metrics | Thomas E. Creamer, Victor S. Moore | 2011-09-27 |
| 8024713 | Using ghost agents in an environment supported by customer service providers | Thomas E. Creamer, Bill H. Hilf, Neil A. Katz, Michael Mirt, Victor S. Moore | 2011-09-20 |
| 7996885 | Password application | Naveen Narayan | 2011-08-09 |
| 7945620 | Chat tool for concurrently chatting over more than one interrelated chat channels | Akram Bou-Ghannam, Brent L. Davis, Fang Wang | 2011-05-17 |
| 7921195 | Optimizing service processing based on business information, operational intelligence, and self-learning | Arun Kumar Thakore | 2011-04-05 |