Issued Patents 2011
Showing 1–4 of 4 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8054964 | System and method for detecting emotions at different steps in a communication | Eugene P. Mathews, John Z. Taylor | 2011-11-08 |
| 8036682 | Apparatus and method for call center call-back | Sheldon Davis, Robert C. Steiner | 2011-10-11 |
| 7949121 | Method and apparatus for the simultaneous delivery of multiple contacts to an agent | Gary Olmsted, Robert C. Steiner | 2011-05-24 |
| 7949123 | Wait time predictor for long shelf-life work | Robert C. Steiner | 2011-05-24 |