Issued Patents 2004
Showing 1–7 of 7 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6813349 | Communication of user data to an automatic call distributor agent | John Andrew Johnson, Eric Edward Kampmeier, Steven R. Krause, David B. Smith | 2004-11-02 |
| 6801620 | Enhanced agent automatic call distribution control | David B. Smith | 2004-10-05 |
| 6798877 | Enhanced end user automatic call distributor control | John Andrew Johnson, Eric Edward Kampmeier, Steven R. Krause, David B. Smith | 2004-09-28 |
| 6754311 | Enhanced subscriber line call monitoring | Eric Edward Kampmeier, David B. Smith | 2004-06-22 |
| 6728338 | Utilization of communication channels between a central office switch and a law enforcement agency | Eric Edward Kampmeier, David B. Smith | 2004-04-27 |
| 6724885 | Automatic call distribution center with queue position restoration for call-back customers | Douglas Anthony Deutsch, David B. Smith | 2004-04-20 |
| 6674764 | Communications system and method with telemetry device identification capabilities | Stuart Mandel Garland, David B. Smith | 2004-01-06 |