Issued Patents 2004
Showing 1–1 of 1 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6700971 | Arrangement for using dynamic metrics to monitor contact center performance | William Edward Gourlay, Marcus Knotts, Gokul Chander Prabhakar | 2004-03-02 |
Showing 1–1 of 1 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6700971 | Arrangement for using dynamic metrics to monitor contact center performance | William Edward Gourlay, Marcus Knotts, Gokul Chander Prabhakar | 2004-03-02 |