Issued Patents 2004
Showing 1–4 of 4 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6829734 | Method for discovering problem resolutions in a free form computer helpdesk data set | William Scott Spangler, Hovey R. Strong, JR. | 2004-12-07 |
| 6804665 | Method and apparatus for discovering knowledge gaps between problems and solutions in text databases | Michael Arthur Lamb, William Scott Spangler | 2004-10-12 |
| 6804670 | Method for automatically finding frequently asked questions in a helpdesk data set | Justin Lessler, Michael Sanchez, William Scott Spangler | 2004-10-12 |
| 6725217 | Method and system for knowledge repository exploration and visualization | Amy Chow, Justin Lessler, Larry Proctor, W. Scott Spangler | 2004-04-20 |