Issued Patents 2003
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6603854 | System and method for evaluating agents in call center | Michael Shelton, David Peterson | 2003-08-05 |
| 6587556 | Skills based routing method and system for call center | Michael Shelton, David Peterson | 2003-07-01 |