Issued Patents 2003
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6615240 | Technical support chain automation with guided self-help capability and option to escalate to live help | Francis Sullivan, Thomas William Bereiter | 2003-09-02 |
| 6549932 | System, method and computer program product for discovery in a distributed computing environment | Michael McNally | 2003-04-15 |
| 6542898 | Technical support chain automation with guided self-help capability using active content developed for specific audiences | Francis Sullivan | 2003-04-01 |